9. GDPR Contact
Barbaros Mah, Begonya Sok. Nidakule Bati Apt No 1 / 2 34746 Atasehir-Istanbul
BY POST
For any questions relating to the protection of personal data:
When browsing the website, cookies may be placed on your device. These files help ensure the proper functioning of the website, measure audience traffic, and improve the user experience, subject to your consent where required.
The detailed list of cookies may vary depending on the services enabled on the website.
TYPE OF COOKIES
LEGAL BASIS & PURPOSE
DURATION
Essentiels
Legitimate interest – Technical operation of the website (strictly necessary cookies)
Session
ANALYTICS
Consent – Audience measurement and statistics
13 months
marketing
Consent – Personalization and prospecting
13 months
COOKIE MANAGEMENT
During your first visit to the website, a consent banner allows you to accept or refuse all or part of the non-essential cookies.
You may modify your cookie preferences at any time via the cookie management tool permanently accessible from the website.
Refusing non-essential cookies does not affect access to the main functionalities of the website.
8. Cookies Policy
Security Measures Implemented
We implement appropriate technical and organizational measures.
Encryption of exchanges (HTTPS/TLS)
Restricted access to authorized persons
Security and monitoring measures (depending on service providers)
Protection and recovery procedures (depending on service providers)
7. Data Security
6. Your User Rights
You may request access to the personal data we hold about you, obtain a copy of it, and request the correction of inaccurate or incomplete information.
6.1. RIGHT OF ACCESS AND RECTIFICATION
You may request the deletion of your personal data, unless retention is required to comply with a legal obligation.
6.2. RIGHT TO ERASURE
You may object at any time to the processing of your personal data for prospecting purposes or for reasons related to your particular situation.
6.3. RIGHT TO OBJECT
You may request the restriction of the processing of your personal data in the cases provided for by the regulations, in particular when you contest the accuracy or lawfulness of the processing.
6.4. RIGHT TO RESTRICTION OF PROCESSING
You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, or to request that it be transmitted to another data controller where technically feasible.
6.5. RIGHT TO DATA PORTABILITY
If you consider that your rights are not respected, you have the right to lodge a complaint with the competent supervisory authority, in particular the National Commission on Informatics and Liberties (CNIL).
6.6. RIGHT TO LODGE A COMPLAINT
When the processing of your personal data is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
Withdrawal of consent may in particular concern marketing communications or the use of non-essential cookies.
6.7. WITHDRAWAL OF CONSENT
In accordance with applicable regulations, you have the right to define directives relating to the retention, deletion and communication of your personal data after your death.
These directives may be general or specific and may be modified or revoked at any time.
6.8. POST-MORTEM DIRECTIVES
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
EXERCISING YOUR RIGHTS
The exercise of these rights may be carried out under the conditions provided for by the applicable regulations.
5. Data Sharing
We never sell your personal data. However, we may be required to share or process it in the following cases:
SERVICE PROVIDERS
Hosting, payment services, transactional email tools, and technical service providers necessary for the operation of the website.
LEGAL OBLIGATIONS
If required by law or upon formal request from a judicial or administrative authority.
TRANSFERS OUTSIDE THE EUROPEAN UNION
Certain technical service providers or third-party services used for hosting, payment management, email delivery, or audience measurement may be located outside the European Union.
In such cases, data transfers are governed by appropriate safeguards in accordance with the GDPR, in particular through the use of standard contractual clauses approved by the European Commission or equivalent mechanisms ensuring an adequate level of protection.
AUTHORIZED PERSONS
The personal data collected is accessible only to duly authorized persons within the organization, within the scope of their duties and exclusively for the purposes described in this Privacy Policy.
These persons are subject to a confidentiality obligation and access the data only when necessary to perform their duties.
PARTNERS AND THIRD-PARTY PLATFORMS
Certain website functionalities may rely on third-party services or platforms (including communication tools, audience measurement, or social networks).
The use of these services may result in the collection of personal data by these third parties, subject to their own privacy policies.
Such processing is carried out only when necessary or when the user has given consent, where applicable.
BUSINESS OPERATIONS
In the event of a merger, acquisition, or transfer of assets, your personal data may be transferred.
ARCHIVING AND DELETION
At the end of the defined retention periods, personal data is either deleted, anonymized, or archived in accordance with applicable legal obligations.
4. Data Retention Period
Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, in accordance with the requirements of the General Data Protection Regulation (GDPR) and applicable legal obligations.
TYPE OF DATA
RETENTION PERIOD
Data related to the customer account and contractual relationship
For the duration of the contractual relationship, then archived in accordance with legal obligations
Prospect data (contact forms, information requests)
3 years from the last contact initiated by the prospect
Invoicing and accounting data
Applicable legal retention period (generally 10 years)
Data related to customer support
For the duration necessary to process the request, then archived for a limited period
Technical data and security logs
Limited duration, strictly necessary for security and abuse prevention purposes
Data used for marketing purposes
Until the user withdraws their consent
LEGAL BASIS FOR PROCESSING
Personal data processing is carried out on one of the following legal bases, in accordance with Article 6 of the GDPR:
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Performance of a contract: where processing is necessary to provide the requested services or to manage the customer relationship.
-
Legal obligation: where processing is required by law, particularly for accounting or tax purposes.
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Legitimate interest: where processing is necessary for the proper functioning of the website, security, or service improvement, while respecting users’ rights and freedoms.
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Consent: where the user has given explicit agreement, in particular for sending marketing communications or using non-essential cookies.
3. Use of Data
The personal data we collect is processed in accordance with the legal bases provided for by the GDPR. We use it mainly for:
PURPOSE OF PROCESSING
LEGAL BASIS
Management of your customer account, processing of your orders and access to our services.
PERFORMANCE OF A CONTRACT
Management of assistance requests, customer support and complaints
PERFORMANCE OF A CONTRACT / LEGITIMATE INTEREST
Service improvement, usage analysis and optimization of the user experience, while respecting users’ rights and freedoms.
LEGITIMATE INTEREST
Website security, prevention of fraud and abuse
LEGITIMATE INTEREST / LEGAL OBLIGATION
Management of accounting and tax obligations
LEGAL OBLIGATION
Sending commercial and marketing communications
CONSENT
2. Data Collection
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First name and last name
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Email address
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Company name
-
Country
-
Subject and content of messages sent via the contact form
Data collected directly
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IP address
-
Browser type and version
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Pages visited and browsing behavior
-
Date and time of connection
Data collected automatically
This data is collected when users browse the website or submit a contact form. Personal data collected on the website may include:
Registered office
Barbaros Mah, Begonya Sok. Nidakule Bati Apt No 1 / 2 34746 Atasehir-Istanbul
Email RGPD CONTACT
This email is dedicated to requests relating to the protection of personal data.
Company name
ANKA NUTS GIDA SANAYIVETIC LA.S.
LEGAL REPRESENTATIVE
ANKA NUTS GIDA SANAYIVETIC LA.S.
1. Data Controller
Privacy Policy
This Privacy Policy describes how Anka Oils collects, uses and protects the personal data of users when browsing the website, in accordance with the General Data Protection Regulation (GDPR) and applicable legislation.
Last update : 28 janvier 2026